Last Updated: 10/22/2025
Introduction
Welcome to Vape Pods. By using our website, you confirm that you are 18 years of age or older and agree to these Terms & Conditions, along with our Privacy Policy and Delivery & Returns Policy.
If you continue to use our website, you accept all of these terms in full. Please read them carefully before making any purchases.
Order Creation & Confirmation
When you place an order through our website, it is considered accepted once you receive an order confirmation email. This email serves as a contract between you and Vape Pods.
Age Verification
We are legally required to verify that all customers are 18 years or older before any age-restricted products are sold.
For this reason, we use One Account Mobile Limited (1account) for age and identity verification.
By making a purchase, you consent to allow Vape Pods to share your information with accounts and relevant third-party data providers to complete this process.
The account applies strict security measures and reviews retained data regularly to ensure it is not held longer than necessary.
Order Acceptance & Availability
Your order is accepted once payment is confirmed and you receive an order confirmation email. If a product is unavailable, incorrectly priced, or if we are unable to verify your age, we reserve the right to cancel the order and issue a full refund.
We also reserve the right to withdraw any product or edit content on our website at any time without prior notice.
Delivery & Returns
We aim to dispatch all orders promptly.
If an item arrives damaged or faulty, please contact our support team at support@vape-pods.co.uk within 7 working days of delivery. We will arrange for a replacement or refund once the issue is verified.
If your order is lost in transit or incomplete, please notify us within 14 days of placing your order. Claims made outside this timeframe may not be accepted.
All returns must be securely packaged and include your full name, order number, and a brief description of the issue.
Pricing & Payment
All prices displayed on Vape Pods include VAT (where applicable). We take care to ensure all prices are accurate however errors may occasionally occur.
If a pricing error is identified, we will contact you to confirm whether you wish to proceed with the corrected price or cancel the order.
We reserve the right to change prices, taxes, or fees without prior notice due to supplier costs or legal requirements.
Liability Disclaimer
Vape Pods strives to ensure that all product descriptions and images are accurate and up to date.
However, product details and images are provided by manufacturers, and we cannot guarantee that all information is error-free.
Vape Pods is not responsible for any inaccuracies, typographical errors, or outdated content on the site.
Links to third-party websites are provided for informational purposes only. We are not responsible for their content or availability.
Use of Website
All content on Vape Pods, including text, images, design, and layout, is the property of Vape Pods.
Reproduction, duplication, or distribution of any content without prior written consent is strictly prohibited.
Governing Law
These Terms & Conditions are governed by and interpreted in accordance with the laws of the United Kingdom.
Any disputes will be subject to the exclusive jurisdiction of the UK courts.
Safety Notice
- All vape products and e-liquids sold by Vape Pods are intended only for adults aged 18 and above.
- Nicotine is an addictive substance and can be harmful if misused.
- Keep all vaping products out of reach of children and pets.
- If ingested or exposed to the skin or eyes, seek medical advice immediately.
Vape Pods does not take responsibility for the misuse of products purchased from our website.
General
These Terms & Conditions represent the entire agreement between Vape Pods and you as the user.
Vape Pods reserves the right to update or modify these terms at any time, effective immediately upon posting to our website.
We take your safety and privacy seriously. All data is handled securely and in accordance with our Privacy Policy and Terms & Conditions.
Contact Information
For questions or concerns about these Terms & Conditions, please contact:
📞 0222 0333 2223
📩 support@vape-pods.co.uk
🌐 https://www.vape-pods.co.uk